SMM Client Questionnaire

Table of Contents

Client & Contact Information

Which platforms are you active on?

Posting consistencyWho manages your social media currently?

Primary goalsGet more leadsIncrease followersDrive trafficBuild authorityImprove engagement

If you must choose ONE priority, what would it be

Describe your ideal target audience (Age, location, interests)

Describe your business & main product/service

Average customer ticket value (In INR)

What makes you different from competitors

What type of content do you currently use?Do you use storytelling/emotional content?Top 3 content themes or pillars you post about

How do leads usually contact you?Average reply time to comments/DMs Do you have a defined process to convert leads to customers?

Do you currently run paid promotions?Monthly ad budget in INR (Approx) Are you satisfied with results?

Biggest challenges right nowWhat do you expect from Zeninfotech

When would you like to start improving your Social Media Anything else we should know